Alaplé BárLegal documents
These terms govern orders placed at shop.alaplebar.hu. The version in force when the order is submitted becomes part of the contract.
Alaplé Bar Kft.; registered office and return address: 1013 Budapest, Attila út 4. 4/25., Hungary; company registration no.: 01-09-371277; tax no.: 28728207-2-41; representative: Éva Szabó-Király; email: info@alaplebar.hu; telephone: +36 30 019 7911.
Hosting infrastructure: Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA; privacyquestions@cloudflare.com.
The consumer provisions apply to natural persons acting outside their trade or profession. Hungarian law applies without depriving consumers of mandatory protection in their country of habitual residence. The contract language is the language selected at checkout (Hungarian, English or German).
The customer selects goods, corrects the cart and entered data, chooses delivery, reviews the full price, accepts these terms, acknowledges the privacy notice and submits an order with an obligation to pay. The order is an offer. A mere technical or payment receipt is not acceptance; the contract is formed by the provider’s express paid-order confirmation.
The electronic contract is not treated as a separately signed written instrument and is not separately filed. Order data is retained and supplied by email and, for registered users, in the account. Input errors can be corrected before submission and must be reported promptly afterwards.
The product page provides the material product and mandatory food information before purchase. Prices are gross HUF amounts; delivery and all extra costs are shown before submission. Announced reductions use the legally required prior-price rules. Obvious pricing errors are reported before acceptance.
Card payments use Teya; the shop does not receive full card details. Electronic invoices are issued through Számlázz.hu. By ordering, the customer expressly accepts electronic invoicing.
Domestic choices are GLS home, ParcelShop or locker, and MPL home delivery. MPL’s current non-contract web-shop tariffs are HUF 2,090 up to 10 kg, HUF 3,140 up to 20 kg and HUF 6,300 up to 40 kg per parcel. The checkout displays the applicable total. MPL operation requires the merchant’s valid Magyar Posta registration. Foreign delivery is currently GLS home delivery.
Unless otherwise agreed, delivery is due no later than 30 days after contract formation. Risk passes to a consumer on physical possession, except where the consumer independently appoints a carrier not offered by the provider.
A consumer may withdraw without reason within 14 days after receipt (or the relevant last delivery) and may also withdraw between contract formation and receipt. It is enough to send the statement before the deadline by post, email or the prominent, login-free ‘Withdraw from contract’ function. The online function provides a review step, confirmation control, reference, downloadable receipt and immediate email acknowledgement containing the statement and exact submission time.
Eligible goods must be returned within 14 days to Alaplé Bar Kft., 1013 Budapest, Attila út 4. 4/25., Hungary. The consumer bears direct return costs unless assumed by the provider and is liable only for diminished value caused by handling beyond what is necessary to establish nature, characteristics and functioning. The provider refunds within 14 days using the original payment method, including the cheapest standard outbound delivery, but may withhold until receipt or proof of posting.
There is no withdrawal right for goods liable to deteriorate or expire rapidly, or for sealed goods unsuitable for return for health or hygiene reasons once unsealed. Food status alone is not an exemption. These exceptions do not affect remedies for defective performance.
Consumers have statutory conformity remedies, generally for two years; a lack of conformity recognised within one year is presumed to have existed at delivery unless incompatible with the nature of the goods or defect. Repair or replacement comes first where possible, followed in statutory cases by price reduction or termination. Product-liability remedies may be asserted against the producer or distributor for two years after market placement. Mandatory commercial guarantee applies only to listed durable goods, generally not the foods currently sold here.
Written complaints are answered substantively within 30 days and retained with the response for three years. Consumers may contact their competent Hungarian conciliation body. Budapest Conciliation Board: 1016 Budapest, Krisztina krt. 99.; 1253 Budapest, P.O. Box 10.; bekelteto.testulet@bkik.hu; bekeltet.bkik.hu. Consumer authorities and courts remain available. The EU ODR platform closed on 20 July 2025.
Future amendments do not alter existing contracts. Mandatory consumer law prevails. Model: ‘To Alaplé Bar Kft. I hereby withdraw from the contract for [goods/order ID], concluded/received on [date]. Consumer name and address, date and signature if on paper.’ The online withdrawal function is available from every page.